SHIPPING POLICY

SHIPPING POLICY
  • Orders placed on the site will ship to the address provided by the customer and/or to any other location agreed upon by the parties while placing the order.
  • Shipping of products will be supplied and delivered within 7 business days by courier.
  • The shipping cost is not included in the price of each product. The shipping cost may be updated from time to time in accordance with what is stated when placing the order on the website.
  • The site may set a minimum amount for ordering on the site.
  • In the event that a product ordered on the Site is out of stock at the time the order is placed, the Site will contact the customer. If the customer cannot be reached, the Site will ship the order without the product which is out of stock.
  • In the event that the customer is not at home at the time that the order arrives, the order will be returned to the store and reshipped once an additional shipping fee has been paid by the customer.
  • The order will be shipped according to the following terms:
    • there is reasonable access to the location which the order is being shipped;
    • if the order is being shipped to an organization, institution or settlement that cannot be reached without special authorization and/or does not have marked streets and/or marked house numbers, the order will be delivered to the distribution point of that same location.
  • The Site will not be held responsible for any delay and/or problem with the shipment of orders caused by the following terms:
    • force majeure and/or events that are out of the Site’s control;
    • for reasons related to the shipping provider;
    • holidays and/or periods leading up to holidays, including the months of November and December during which shopping holidays and sales are held;
    • an economy close, so that the Site’s operations and/or the Site’s suppliers and/or service providers are impaired for whatever reason.
Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.